Warranty

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Warranty Program:

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The Cell Guy offers a 30-day factory defect only limited protection plan
(Repair first or exchange if not repairable) our policy applies to any products
Purchased from The Cell Guy Web store ( Min Purchase $200.00 )

Provided that the product is returned with the original sales receipt
Original shipping charge, if any, will not be refunded
Return shipping charges are the sole responsibility of the purchaser
Please be sure when you are returning a product you use a prepaid parcel
Using an insured carrier (Canada Post, UPS, Fed Ex, Purolator, USPS, Etc

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Warranty Exclusions:

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Please read 90% of all issues are caused by the following:
Moisture damage internal or external visible or not visible
Damage from Dropping – Bumping – Jarring, Software issues & 3rd Party apps
Electrical surge & spikes while charging or even normal static causes damage
After inspection, it is very easy for us to determine the cause