Multiple Flexible Payment Pricing Methods Available
Hours Of Operation, Contact Information, Location:
We Are Open 7 Days A Week From 8:00 Am To 10:00 Pm Call Us In Canada (519) 900 1360 In USA Call (716) 304 9300 Send Us An Email Using Our Contact Us Feature At The Top of Our Website We Operate And Are Located Right In Brantford Ontario Canada
Warranty Program:
The Cell Guy 30 day factory defect only limited protection plan (Repair first or exchange if not repairable) policy applies to any products Purchased from The Cell Guy Web store ( Min Purchase $200.00 )
Provided that the product is returned with the original sales receipt. Original shipping charge, if any, will not be refunded. Return shipping charges are the sole responsibility of the purchaser Please be sure when you are returning a product you use a prepaid parcel Using an insured carrier (Canada Post, UPS, Fed Ex, Purolator, USPS, Etc
Warranty Exclusions:
Please read 90% of all issues are caused by the following: Moisture damage internal or external visible or not visible Damage Dropping – Bumping – Jarring, Software issues & 3rd Party apps Electrical surge & spikes charging phone or normal static causes damage After inspection, it is very easy for us to determine the cause
Privacy & Security :
We respect and protect your privacy Our site is a safe environment for anyone to visit and shop To demonstrate our firm commitment to your privacy and security We have developed this privacy statement to explain our philosophy During the process of placing and completing your order We collect customers e-mail address phone numbers And a home address We do not sell or share that information with anyone We do not share your information with any third parties and we are committed to protecting your rights as a consumer The information is collected for the sole purpose Of making our site a better place to shop online We have taken all possible precautions To ensure safe online ordering for our customers We operate in a safe and secure environment completely protected
Returns & Replacements :
If an item arrives broken We will be happy to replace the item at no cost to you Please let us know immediately when an item has arrived broken We need this information to properly make a claim with Canada Post All packaging must be saved and photographed If too much time has past by and breakage has not been reported We will not be able to make a claim, Making it hard for us to provide you with a replacement We cannot accept in any way claims for breakage or shortage More than 3 days after the date of delivery We thank you for your cooperation
How To Place Your Order:
Ordering is easy. Just browse our site Click on the items to buy and add them to your Shopping Cart When you have finished your selection Click Check Out And you will be brought to My Account Simply enter your Account Number Or create a New Account Number If you do not have one. You will then be asked to enter your Shipping, Billing and Credit Card information over a secure server
Pay By Pay-Pal Secure Web Pay We Are Pay-Pal Gold Member Certified Pay-Pal Is The Worlds Safest & Most Secure Online Payment Method
Pay By Visa, Or Visa Debit, Master Card, American Express, Discover Etc
Pay By Bank Email Money Transfer Also Called Bank E-Transfer – Current Banks Are Royal Bank, Scotia Bank, TD Canada Trust, Bank Of Montreal, CIBC Bank Presidents choice, Check With Your Own Local Bank And Also Various Credit Unions
Certified Funds Mailed To Us Include – Certified Checks, Bank Drafts, Money Orders
Regular Non-Certified Check Accepted But Order Is Held For 10 Days To Clear Bank
C.O.D – Collecting funds On Delivery Is Allowed C.O.D Funds Collected By Postal Carrier Upon Delivery Of Your Shipment
Note: $ 20.00 C.O.D Service Fee Will Be Applied On All C.O.D Orders This Is To Collect The Cost Of Canada Post Collect On Delivery